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   SHIPPING

Ship 12 lbs of beads Flat Rate for $12.00/includes confirmation and insurance.
2 lbs fits in a Flat Rate envelope for $5.00 plus insurance.
When selecting your method of shipping, please remember that normally,
MAIL is sometimes cheaper than UPS  or FedEx shipping.  Please be sure to check ALL RATES.
Due to credit card processing fees, a small order fee will apply for orders under $15.00.

Insurance claims must be made within 48 hours of found damage.  All packages are insured.  Two options are available: 
To file a claim, we must have you must submit a picture of the original damage shipping label and original packing. FedEx and the postal service require the packages be returned them directly with the entire contents. We must have full notification. 
Upon claim being filed, we will return your money after we receive it from FedEx or the postal service. 
If you do not wish to file a claim, then the damaged portion must be returned to us in full so we may inspect it to see what caused the damage.  This is standard policy with any corporation.  We DO NOT just go on the customer's opinion of damage. 

Ship 2 lbs of beads or sample pack and choose the Flat Rate Priority Envelope and
get your small order fee refunded as a credit for your next order.
IF YOU ORDER MORE THAN WHAT THE FLAT RATE HOLDS< YOUR ORDE WILL BE ADJUSTED!
"PLEASE READ SHIPPING TOTALS ABOVE!

SHIPPING RATES: We do International shipping. Please email for International and Domestic rates.  Remember to include your address when requesting shipping information.

Most International Flat Rate envelopes are $12.00 and
Flat Rate Boxes are $39.00. 
There is a choice for these when ordering!

New LARGE FLAT RATE box available!
$14.00 Plus insurance and confirmation

We normally have orders out within 48 hours following the first full business day after ordering, however with the holidays sometimes it may be a day or too longer. All our orders fresh so please understand that we do NOT just take our beads from containers. (ie. order after 4 on a Wednesday, next full day is Thursday.)  Fed ex is NOT open to ship on Saturday.
 

Tax for TX customers
will not appear until checkout is complete!


Hours: Monday Through Thursday9:00-4:00 CST
Friday: 9:00-noon

PLEASE leave a message and your calls and emails will be returned.  If we do not answer, it is only because we are with another customer or out of the office.  We PROMISE to call you back that day for your questions and answers!  Orders outside of business hours will still be accepted via email and filled within 2-3 business days.  All orders are filled on a first come first serve basis.  Beads are made fresh for each and every customer. No stale beads sitting on the counter.
RUSH orders will incur an extra charge!
Fed Ex Residential ships only Tuesday - Friday.

 
USPS Pricing: Effective May 14, 2007
  Current New
First-Class Mail    
  Letters, Bill Payment; Greeting Card $ 0.39 $ 0.41
Priority Mail    
  Flat Rate Envelope $ 4.05 $ 4.65
  Flat Rate Box $ 8.10 $ 9.15 **
Express Mail    
  Flat Rate Envelope $14.40 $16.25
  1-pound package $18.80 $19.50
Parcel Post    
  1-pound package $ 3.95 $ 4.50
  5-pound (Chicago to Los Angeles) $ 9.11 $ 9.50

 

A $4.00 small order fee is charged for any orders under $15.00.  This price is reflected BEFORE shipping.  To avoid the fee, you may call in your order. Thank you and I apologize for any inconvenience this may cause you.
If there is enough room in your package, we will replace your small order fee

with merchandise.